Insurance certificate received
insurance-certificate.pdf
System

Claim Specialists
Claims operations
Sarah Williams
Claim Handler
Saturday, 19 September
Good afternoon, Sarah. Here is where attention is needed today.
New Claims
3
Awaiting intake review
Awaiting Documents
2
Signature, licence or V5
Overdue SLAs
2
Past deadline
Due Today
0
Deadline today
Due Soon
1
Within 24 hours
Awaiting Liability
2
Claims at Stage 05
Liability Overdue
1
20-day review exceeded
Claims assigned to you requiring attention
YS-2026-001284
Ahmed Khan
Current stage
04 · Engineer Report
Next action
Awaiting engineer report
YS-2026-001282
Daniel Hughes
Current stage
05 · Liability / Review
Next action
Awaiting liability decision
YS-2026-001277
Grace Whitfield
Current stage
05 · Liability / Review
Next action
Awaiting further workflow stages
Deadlines breaching or due within 24 hours
Active claims across the five currently defined stages
Stage 01
4
Intake
Stage 02
2
Documents
Stage 03
1
Hire & Collection
Stage 04
2
Engineer Report
Stage 05
4
Liability / Review
Claims received from the client intake form
Latest claim activity
Audit events from your claims
Insurance certificate received
insurance-certificate.pdf
System
Claim received
New claim automatically created from Google Form submission
System
Insurance certificate received
certificate-of-insurance.jpg
System
Claim received
New claim automatically created from Google Form submission
System
Claim received
New claim automatically created from Google Form submission
System