File reviewed
Escalation required · dashcam footage requested from the client
James Patel
YS-2026-001275
Non-FaultRoadworthyHannah Price
2018 Vauxhall Astra · CF18 JRE
Assigned handler
James Patel
Current stage
05 · Liability / Review
Stage deadline
Completed late
Claim Workflow
Five stages defined · further stages will be added as requirements are confirmed
- Claim Receivedcompleted
- Client Documentscompleted
- Hire & Collectioncompleted
- Engineer Reportcompleted
- Liability / Reviewcompleted
- Further StagesTo be configured
Current deadline
Liability / File Review
Due
12 Sept 2026 · 22:53
Started
23 Aug 2026 · 22:53
Completed late
Required Actions
Stage 05 · Liability / File Review
- Initial classification
- Non-Fault
- Liability position
- LIABILITY DISPUTED
- Third party insurer
- Churchill
- Deadline
- Completed late
- Next follow-up
- Not scheduled
- Stage 05 requirements satisfied · File Reviewed
What Happens Next
Owned by James Patel
Awaiting further workflow stages
Current stage: 05 · Liability / Review
Claim Summary
- Accident date
- 10 Aug 2026
- Location
- Newport Road, Cardiff
- Circumstances
- Third party merged into the client's lane on a roundabout.
- Road conditions
- Dry
Vehicle & Insurance
- Client vehicle
- 2018 Vauxhall Astra
- Registration
- CF18 JRE
- Client insurer
- LV=
- Roadworthiness
- Roadworthy
Providers & Referral
Key Contacts
Hannah Price
07700 900 075
hannah.price@example.co.uk
Third party
Gareth Lloyd
CP69 AVN · Churchill
Activity
Most recent first
Liability disputed by insurer
Churchill relies on their driver's account
James Patel
Liability decision requested
Churchill · Ref CH-2026-556112
James Patel
Stage 04 completed
Claim progressed to Stage 05 · Liability / Review
James Patel
Claim assigned
Assigned to James Patel
James Patel
Claim received
Client Google Form submission — claim created automatically
System