All claims

YS-2026-001277

Non-FaultRoadworthy

Grace Whitfield

2019 Nissan Qashqai · WR19 TFC

Assigned handler

Sarah Williams

Current stage

05 · Liability / Review

Stage deadline

Completed on time

Claim Workflow

Five stages defined · further stages will be added as requirements are confirmed

  1. Claim Receivedcompleted
  2. Client Documentscompleted
  3. Hire & Collectioncompleted
  4. Engineer Reportcompleted
  5. Liability / Reviewcompleted
  6. Further StagesTo be configured

Current deadline

Liability / File Review

Due

25 Sept 2026 · 22:39

Started

5 Sept 2026 · 22:39

Completed on time

Required Actions

Stage 05 · Liability / File Review

Initial classification
Non-Fault
Liability position
LIABILITY ACCEPTED
Third party insurer
Ageas
Deadline
Completed on time
Next follow-up
Not scheduled
  • Stage 05 requirements satisfied · Liability Obtained

What Happens Next

Owned by Sarah Williams

Awaiting further workflow stages

Current stage: 05 · Liability / Review

Completed on time

Claim Summary

Accident date
28 Aug 2026
Location
Whiteladies Road, Bristol
Circumstances
Third party reversed from a parking bay into the client vehicle.
Road conditions
Dry

Vehicle & Insurance

Client vehicle
2019 Nissan Qashqai
Registration
WR19 TFC
Client insurer
Admiral
Roadworthiness
Roadworthy

Providers & Referral

Work provider
Bristol Prestige Repairs
Hire provider
Swift Replacement Vehicles
Referrer
Direct

Key Contacts

Grace Whitfield

07700 900 877

grace.whitfield@example.co.uk

Third party

Peter Nash

WN18 GHB · Ageas

Activity

Most recent first

Liability / File Review SLA completed

Liability obtained within the deadline

System

Liability accepted in full

Ageas confirmed liability in writing

Sarah Williams

Liability decision requested

Ageas · Ref AG-2026-118842

Sarah Williams

Stage 04 completed

Claim progressed to Stage 05 · Liability / Review

Sarah Williams

Claim assigned

Assigned to Sarah Williams

Sarah Williams

Claim received

Client Google Form submission — claim created automatically

System