All claims

YS-2026-001281

Non-FaultRoadworthy

Sophie Bennett

2021 Audi A3 · YG21 RMO

Assigned handler

Amelia Roberts

Current stage

03 · Hire & Collection

Stage deadline

No deadline

Claim Workflow

Five stages defined · further stages will be added as requirements are confirmed

  1. Claim Receivedcompleted
  2. Client Documentscompleted
  3. 03Hire & Collectioncurrent
  4. 04Engineer Reportupcoming
  5. 05Liability / Reviewupcoming
  6. Further StagesTo be configured

Required Actions

Stage 03 · Hire & Collection

Hire
Arranged
CityDrive Hire · 18 Sept 2026
Collection
Contacting Provider
Leeds Auto Centre
Collection address
29 Otley Road, Leeds, LS6 3AA
Outstanding
1 item(s)

What Happens Next

Owned by Amelia Roberts

Arrange collection

Current stage: 03 · Hire & Collection

No deadline

Claim Summary

Accident date
13 Sep 2026
Location
Kirkstall Road, Leeds
Circumstances
Third party emerged from a side road.
Road conditions
Dry

Vehicle & Insurance

Client vehicle
2021 Audi A3
Registration
YG21 RMO
Client insurer
Churchill
Roadworthiness
Roadworthy

Providers & Referral

Work provider
Leeds Auto Centre
Hire provider
CityDrive Hire
Referrer
West Yorkshire PCO

Key Contacts

Sophie Bennett

07700 900 481

sophie.bennett@example.co.uk

Third party

Mia Foster

YK19 VBC · RSA

Activity

Most recent first

Collection provider contacted

Leeds Auto Centre · awaiting a confirmed collection slot

Amelia Roberts

Hire vehicle arranged

CityDrive Hire · Volkswagen Golf · Ref CDH-55219

Amelia Roberts

Stage 02 completed

Claim progressed to Stage 03 · Hire & Collection

Amelia Roberts

Client documents completed

Signatures received and uploads verified

System

Claim assigned

Assigned to Amelia Roberts

Amelia Roberts

Claim received

Client Google Form submission — claim created automatically

System