All claims

YS-2026-001283

Non-FaultRoadworthy

Priya Shah

2022 Toyota Corolla · KP22 DVL

Assigned handler

James Patel

Current stage

02 · Client Documents

Stage deadline

No deadline

Claim Workflow

Five stages defined · further stages will be added as requirements are confirmed

  1. Claim Receivedcompleted
  2. 02Client Documentscurrent
  3. 03Hire & Collectionupcoming
  4. 04Engineer Reportupcoming
  5. 05Liability / Reviewupcoming
  6. Further StagesTo be configured

Required Actions

Stage 02 · Client Documents

Client Agreement
Signed
Authority Form
Signed
Driving Licence
Verified
V5
Awaiting upload

What Happens Next

Owned by James Patel

Awaiting V5

Current stage: 02 · Client Documents

No deadline

Claim Summary

Accident date
16 Sep 2026
Location
Broad Street, Birmingham
Circumstances
Rear impact while stationary at traffic lights.
Road conditions
Dry

Vehicle & Insurance

Client vehicle
2022 Toyota Corolla
Registration
KP22 DVL
Client insurer
Direct Line
Roadworthiness
Roadworthy

Providers & Referral

Work provider
Midlands Bodyworks
Hire provider
CityDrive Hire
Referrer
Direct

Key Contacts

Priya Shah

07700 900 283

priya.shah@example.co.uk

Third party

Ethan Brooks

RF20 TNA · AXA

Activity

Most recent first

Driving Licence verified

Checked against client details

James Patel

Driving Licence uploaded by client

Client Documents · Version 1

System

V5 upload requested

Secure upload link sent to the client

James Patel

Client documents signed

Client Agreement and Authority Form signed electronically

System

Documents sent to client

Client Agreement · Authority Form

James Patel

Stage 01 completed

Claim progressed to Stage 02 · Client Documents

James Patel