All claims

YS-2026-001284

Non-FaultUnroadworthy

Ahmed Khan

2019 Mercedes-Benz A-Class · AB19 XYZ

Assigned handler

Sarah Williams

Current stage

04 · Engineer Report

Stage deadline

7h remaining

Claim Workflow

Five stages defined · further stages will be added as requirements are confirmed

  1. Claim Receivedcompleted
  2. Client Documentscompleted
  3. Hire & Collectioncompleted
  4. 04Engineer Reportcurrent
  5. 05Liability / Reviewupcoming
  6. Further StagesTo be configured

Current deadline

Engineer Report

Due

20 Sept 2026 · 06:39

Started

17 Sept 2026 · 06:39

7h remaining

Required Actions

Stage 04 · Engineer Report

Engineer report
Requested
Engineer
NorthWest Assessors
Deadline
7h remaining
Due
20 Sept 2026 · 06:39

What Happens Next

Owned by Sarah Williams

Awaiting engineer report

Current stage: 04 · Engineer Report

7h remaining

Claim Summary

Accident date
17 Sep 2026
Location
Princess Road, Manchester
Circumstances
Third party changed lanes and collided with the nearside of the client vehicle.
Road conditions
Wet

Vehicle & Insurance

Client vehicle
2019 Mercedes-Benz A-Class
Registration
AB19 XYZ
Client insurer
Admiral
Roadworthiness
Unroadworthy

Providers & Referral

Work provider
Apex Accident Repair
Hire provider
Northline Mobility
Referrer
Manchester Taxi Network

Key Contacts

Ahmed Khan

07700 900 184

ahmed.khan@example.co.uk

Third party

Oliver Grant

MK71 LPA · Aviva

Activity

Most recent first

Engineer report requested

Request sent to NorthWest Assessors · Ref NWA-88214

Sarah Williams

Stage 03 completed

Claim progressed to Stage 04 · Engineer Report

Sarah Williams

Collection arranged

Apex Accident Repair · vehicle collected from client address

Sarah Williams

Hire vehicle arranged

Northline Mobility · replacement vehicle delivered

Sarah Williams

Stage 02 completed

Claim progressed to Stage 03 · Hire & Collection

Sarah Williams

Client documents signed

Client Agreement and Authority Form signed electronically

System